Capago Sierra Leone Centers – Important Information

Change of address – Capago Visa Application Centre in Sierra Leone

We are pleased to inform you that the Capago visa application centre in Sierra Leone is moving to new premises.

From Tuesday 1 September 2026, all our services will be provided exclusively from our new address:

WESPACE Coworking Space
19 High Broad Street
Murray Town, Freetown

All appointments confirmed from 1 September 2026 will take place at the new premises. Our telephone services, our online appointment booking portal and visa processing times are not affected by this move.

Thank you for your understanding. We look forward to welcoming you to our new premises.

	Freetown Center
Filing of Applications
Filing of visa applications	The applicant's physical presence is mandatory when filing the application. Please note the following specific cases: Children under 12: Their presence is mandatory, although they are exempt from biometric data collection. Government members and holders of diplomatic passports with a previous visa issued less than 59 months ago: Their presence is not required and they are exempt from biometric data collection.
Applicants without an appointment	(Holders of service passports or diplomatic passports, spouses of French nationals) Applicants are invited to contact our center by phone before coming. 📞 09 82 300 400 (local call rate, available internationally) Only applicants who have followed this procedure will be received at the center. Hours Sunday to Thursday, 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m. Applicants are invited to book a slot online before coming to file their application. Slots are reserved exclusively for them. Only applicants who have followed this procedure will be received at the center. Reception days and hours Our center is open twice a month, on the 1st and 3rd Tuesdays and Wednesdays of each month: With an appointment: 8:00 a.m. to 4:00 p.m. Without an appointment: 11:00 a.m. to 1:00 p.m. Visa applications for newborns or children under 6, whose parents hold a valid circulation visa, may be filed without a prior appointment. Copies of both parents' circulation visas must be presented when filing. The child must be physically present when the application is filed.
Passport Collection
Hours	The 1st and 3rd Tuesdays and Wednesdays of each month, 9:00 a.m. to 4:00 p.m. Please do not come to the center until you have been contacted.
In-person collection	Only a valid ID and the collection ticket issued at the center during the biometric appointment are required.
Collection by a third party	The power of attorney submitted on the day of filing must be presented in two copies.

Freetown Center

Filing of Applications

Filing of visa applications

The applicant's physical presence is mandatory when filing the application.

Please note the following specific cases:

Children under 12: Their presence is mandatory, although they are exempt from biometric data collection.
Government members and holders of diplomatic passports with a previous visa issued less than 59 months ago: Their presence is not required and they are exempt from biometric data collection.

Applicants without an appointment

(Holders of service passports or diplomatic passports, spouses of French nationals)

Applicants are invited to contact our center by phone before coming. 📞 09 82 300 400
(local call rate, available internationally)

Only applicants who have followed this procedure will be received at the center.

Hours

Sunday to Thursday, 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m.

Applicants are invited to book a slot online before coming to file their application. Slots are reserved exclusively for them.

Only applicants who have followed this procedure will be received at the center.

Reception days and hours

Our center is open twice a month, on the 1st and 3rd Tuesdays and Wednesdays of each month:

With an appointment: 8:00 a.m. to 4:00 p.m.
Without an appointment: 11:00 a.m. to 1:00 p.m.

Visa applications for newborns or children under 6, whose parents hold a valid circulation visa, may be filed without a prior appointment.

Copies of both parents' circulation visas must be presented when filing.

The child must be physically present when the application is filed.

Passport Collection

Hours

The 1st and 3rd Tuesdays and Wednesdays of each month, 9:00 a.m. to 4:00 p.m.
Please do not come to the center until you have been contacted.

In-person collection

Only a valid ID and the collection ticket issued at the center during the biometric appointment are required.

Collection by a third party

The power of attorney submitted on the day of filing must be presented in two copies.

Type of stay	Category	Supporting document
Short and long stay Official visit	Official mission on a service passport / diplomatic passport	Original verbal note required
Short and long stay Spouse of a French national	Spouse of a French national	Transcribed French marriage certificate or family record book (livret de famille)

Type of stay