Welcome to CAPAGO, your Visa Application for France in Sierra Leone

Discover our new platinum service

Secure your visa application

Since we will open the Satellite Visa Center only twice a month you really want to make sure that all your documents are in order and will be accepted when you come for your appointment.

With the platinum service you will get in contact with a personalised visa consultant who will make sure your application is reviewed before we meet in person.

Do you need a visa ?

Submit your visa application

FAQ France Visas

Track your visa application

Latest COVID information

Specific measures are in place and must be followed at all time when visiting our center. We ask you not to come to apply if you show any symptoms of the COVID. We will gladely change your appointment time.

Please read carrefully the information below to plan your trip and your visa application.

Wear a mask

You must wear a mask at all time during your visit in our visa application center

Body temperature check

Your body temperature will be checked before entering our premises

Increased Cleaning

We are following an extensive cleaning procedure within all our premises

Satellite branch from Guinea

Freetown is a satellite branch of Guinea

Freetown branch is a satellite branch of Capago Guinea and is therefore reporting to the French Consulate in Conakry, Guinea.

The operations in Freetown are made possible thanks to the use of a mobile biometric station. The branch will open bi-monthly, every first and third week of the month. Our agents from Conakry will travel to Freetown to collect and process visa applications. The files will be brought back to Guinea to be submitted to the French Consulate.

The service fee is 120 eur per visa application.

How to apply for my visa ?

Check if you need a visa

Visit France-visas.gouv.fr

  • You’ll find information on visa requirements, where, when and how to apply. A breakdown of costs and time is also available.
Setup your online application

Create an account on France-visas.gouv.fr

  • Create an account on France-visas and fill out the visa application form. Regarding your situation, a list of the required documentation to support your visa application will be presented to you.
Book your appointment

Book and prepay your appointment

  • Once you have completed all the steps on France-visas, you may then proceed to book your appointment. Make sure you allow enough time before your departure date to schedule an appointment to have your application reviewed.
Get Personalised assistance by one of our agent

Only if you choose the platinum service

  • As a platinum applicant you will be contacted by your dedicated agent who will help you prepare your application and reply to all your queries before your appointment to ensure 100% compliance with the consulate requirements.
Submit your Application

Come and apply from our Satellite Visa Center

  • Capago will receive you, review original documents, collect the visa fee, capture your biometric data (photo and fingerprints) and retain your passport and the copies of all your supporting documents in order to forward them to the consulate.
Track your application

Use our Online tracking page

  • Capago Sierra Leone is a Satellite branch of Capago Guinea and your application will be transferred to the consulate of France in Guinea.
  • You can track your visa application status online. Use your Capago Reference Number along with your email address to access this service.
Get your passport returned to Freetown

Use our Return Service

  • Once your visa is issued, you will receive an email update from Capago.
    Capago can carry back your passport to Sierra Leone branch where you can collect it. This is an additionnal service charged per file.

Frequently asked questions

What are our additional services ?

Platinum Service – 60 EUR

The platinum service is all about personalised support and making sure your visa application is receivable.

When choosing the platinum service you will get a dedicated visa agent who will initiate contact with you. You will be able to communicate directly via email, chat and even Whatsapp.

We will pre-process you visa application and make sure that it is all in order. We can even help you to fill out some forms.

All inclusive Service :

  • Dedicated Agent
  • Pre-processing of your visa application
  • Form-Filling Assistance (France-Visas)
  • Exclusive opening time
  • Highly reduced Capago processing time

Return service – 40 EUR

When applying for a visa in Freetown the carrying over of your visa application to Guinea is covered by the service fee. You then have a choice to organise yourself the collection of your passport from our Visa Application Center in Conakry or you can choose this service so we can carry your passport back with us to Freetown.

You will then be able to collect it from us directly from our Freetown office.


Schengen Travel Insurance

A specific travel insurance, 100% Schengen compliant, is mandatory for your visa application under European Union Regulations (Decision 2004/17/EC of December 22,2003). If the travel insurance does not comply with Schengen requirements in accordance with European Union Regulation, your visa may be refused.

You are free to choose your Insurance and Insurer subject to the laws/Regulators Of Your Country, but beware of bogus Schengen Travel Insurance, bogus approved sites, scalpers and CO VID19 exclusions. If you’d like to take out your own Insurance, you can visit Europe’s leading comparator VisaTravel Insurance. Here you’ll find global Insurer Allianz, Axa, Europ Assistance and Mutuaide.

*By clicking on this link you are leaving CAPAGO to a third party website. CAPAGO refers to this link for information purposes only and does not promote, advise or advertise any Insurer’s products, nor carry out any regulated activities in relation to the Insurances referred to via the link on this website. CAPAGO disclaims all liability arising from the purchase or use of Insurance Services By Any Person.

Only Belgium (representation limited to local staff of the European Union Delegation) is represented by the French consulate for applicants residing in Sierra Leone.
Do I need to come in person ?

Starting from 07 April 2021, long-stay study visa applicants can submit the documents accompanying their applications digitally. You can find more information about this procedure on France-Visas

All visas issued by France are biometric visas. If you hold a biometric Schengen visa issued within 59 months, either bearing the mention ‘VIS’ or issued after March 2016, your previous biometric data can be reused. In that case, you can authorize a third-party to submit your application on your behalf. For that purpose, you must sign a proxy form, to be handed over with a copy of the applicant’s proof of ID.

Children under 12 are exempted from data capturing. Parents can submit visa applications for their children under 12 or aged 12-18 if exempted from biometrics, without the children’s presence and without using a proxy form.

Section 17 of the Community code visas

Under section 17 of the Community code visas: “the state or states concerned shall maintain the opportunity for all applicants to lodge applications directly from their consulates, according to their conditions”.

What will I pay, when and to whom ?


Visa application fees are composed of :

  • The administrative costs incurred for the processing of your application. The amount paid is kept by the French Consulate, even in cases where visas are denied. For more details, please refer to the table of application fees by visa type (pdf).
  • A service fee of 120 Euros is mandatory for all visa applications. The service fee is payable in euros only.

Exemption of service fee

As you fill the form when you book your appointment, you will be automatically informed if you can benefit from a gratuity.

Along with your appointment reference, you will have to send the proof that would justify the visa type selected to infofrance-sl@capago.eu. It is necessary that you contact us within 48 hours of booking your appointment. Otherwise your appointment will no longer be guaranteed.


At the final step of the booking appointment, you will be automatically redirected to a payment page on our website to process the payment of the service fee. The prepayment of the service fee is mandatory to confirm your appointment..

A delay of 24 hours is necessary for Capago to confirm your booking. In consequence, it is not possible to book an appointment on the same day.

You can modify the date and time of your appointment according to availability at the latest 3 days before the date of your appointment or cancel your appointment. Please note that in case of cancellation fees paid will not be refunded.

The same traveler is allowed to book only one appointment at the same time. Should you book many appointments in parallel you will forfeit the prepayment for the other appointments.

Payment methods

The prepayment of the service fee can be operated by using your credit card on our secured website only.

The payment of the administrative costs (visa fee) and any additional service that you may use will be paid the day of your appointment in our visa centre. It is payable by bank card only, no cash will be accepted.

What are the rules to access the Visa Application Center ?

Please note that for security reasons, only people with an appointment will be able to access the centre and accompanying persons will be asked to wait outside the premises. Applicants under 12 years old are not authorized inside the premises as they are exempted from biometric data capture.

Capago reserves the right to visually inspect specific devices, visitors’ clothing, coats and personal belongings before entry and/or inside the premises. Access may be refused to any person refusing to comply with this inspection.

For safety reasons and the well being of everyone, applicants are kindly asked to respect Capago’s internal rules.

Can you help me with France-Visas ?

You can find all the FAQ related to France Visas and the requirements for your visa directly onto France-Visas FAQ page.

Should you need assistance we advise that you chose our platinum service.

Beware of fraudulent sites.

Visa applicants are advised to be cautious in all dealings with companies that claim to offer assistance in obtaining French visas. Capago International is the only official company mandated by the French Government to process visa applications. Should you require assistance please select the platinum service where one of our expert consultants will assist you at every step of the process.

Discover our platinum service


By choosing our all inclusive Platinum service, you will make your visa application easy and ensure it will meet all the needed requirements.

Service charged 60 EUR per applicant

When applying for your visa application it often happens that you are missing a document or that some documents are not correct. Since we will open the branch in Freetown only twice a month it might result in extended delays in your application.

Our premium service is organised so we can almost pre-process entirely your visa application before the actual appointment. So when you come to apply it almost becomes a formality.

Uppon booking a platinum service a dedicated agent will initiate contact with you. You will be able to communicate directly via email, chat, whatsapp with the same agent. He will review your application, help you with filling some forms and prepare everything on our side. When you come for your appointment you will just have to sign the documents and get recorded on the biometric system.

France-Visas Assistance

Personalised Assistance

Extended opening hours

Dedicated communication channels

Contact Us


12 + 14 =